Quick Tip: Website Tutorial
Flippy the Pancake shows you how to log in, place an order, pay open invoices, and track your shipments on the American Quick Foods customer website.
In This Video
- Logging In to Your Account
- Placing an Order
- Checkout & Payment Options
- Reviewing & Submitting Your Order
- Viewing & Paying Open Invoices
- Tracking Your Orders
1. Logging In to Your Account
- Browse to www.americanquickfoods.com.
- Click the “Existing Customers – Click Here to Login” button at the top of the screen.
- Enter the email address and password associated with the account you’re trying to access, then click Continue.
Tip: Your login credentials were emailed to the property email address when the account was created. If you don’t have them, contact our Customer Service team at 1-888-988-0882 or email customer.service@americanquickfoods.com.
2. Placing an Order
Once logged in, you’ll see the mix for the QuickCakes® Pancake Maker along with other products we offer.
Note: Depending on your browser and internet settings, you may need to click the Products tab for the product listing to appear.
- Enter the quantity of the product you wish to purchase.
- Click the Buy button to add the product to your digital shopping cart.
- Choose to Proceed to Checkout or Continue Shopping to add more items.
3. Checkout & Payment Options
When you proceed to checkout, you’ll be taken to the Payment Information page. You have two options:
- Credit Card: Enter your credit card information. You also have the option to save it to the account for future orders.
- Invoice (Direct Billing): If your account has been set up for direct billing, you’ll see an Invoice button. Selecting this option lets you bypass entering a credit card — an invoice will be generated for the order that can be paid by check or credit card at a later time.
Once the payment section is complete, click Continue to review your order.
4. Reviewing & Submitting Your Order
On the review page you can verify your shipping address, billing address, payment method, and the items in your cart. If something is incorrect, use the Change buttons on the page to update billing, payment, or cart details.
Important: The shipping address cannot be changed on this page. If your shipping address is incorrect, please contact us at 1-888-988-0882 or email customer.service@americanquickfoods.com.
When everything looks correct, click Submit Order. You’ll see a confirmation number on screen and receive a confirmation email as well.
5. Viewing & Paying Open Invoices
- Click the My Account button in the banner.
- Under the Billing column, click Make a Payment.
- You’ll see any open invoices currently associated with the account.
From here you can:
- Download an invoice by clicking the Invoice button next to it.
- Pay all open invoices by clicking the Pay All button, then entering your credit card information.
6. Tracking Your Orders
- From the My Account page, look under the Orders column and click See Orders.
- You’ll see all orders the account has placed along with details including the tracking number.
- Copy and paste the tracking number into your preferred search engine to track the shipment.
Need Help?
There’s a lot of helpful information available on the website, so take a look around! If you need anything at all, our team is here to help.
1-888-988-0882 | customer.service@americanquickfoods.com