Quick Tip: Close Lid To Continue
Walk Through of How to Fix Close Lid To Continue
Close Lid to Continue Error: If you remove the bag then close the lid and the error goes away, this is an indication too much air was in the bag, or the bag was loaded incorrectly. If this is the case, simply remove excess air from the bag and reload. If the error remains after removing the bag and closing the lid, please follow the steps below.
Common Symptom
- If lid appears closed but showing Close Lid to Continue.
Troubleshooting Steps
- Press and hold down the Menu button.
- Screen should read Enter Pin: 4,3,2,1 and then press the OK button.
- Screen should read: Setup.
Here you’ll tap the Menu button 3 times and screen should read Diagnostics.
Press OK on the Diagnostics screen. It will take you to a screen that will have numbers and then a set of letters. The letter L represents the magnetic lid switch connection for the machine. If the lid is closed and the machine is reading the lid as closed there will be a black dot underneath the letter L.
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However, if no dot is under the L we will need to adjust the magnet to fix the issue.
- The magnetic switch that you are looking for is located behind the equipment frame in the top right-hand corner next to where the lid comes down. (Shown on video at 1:03 mark)
- Use a tool like a flathead screwdriver or pen to push lid switch tab toward the back of the machine.
- Once completed close the lid and see if the dot under the L appears.
- If the dot does appear, jiggle the lid to be sure the dot doesn’t go away.
- If the dot remains, then press the cancel button three times to exit the menu as the error has been resolved.
Still Need Help?
If the error persists after adjusting the magnetic switch, contact our support team at americanquickfoods.com/contact or call 888-988-0882. The lid sensor may need replacement.